Bandwidth: Toll Free Outbound Calling Incident
Affected components: Toll-Free calling - Outbound (SIP) - United StatesUnited States Outbound Calling Services - Toll-Free calling - Outbound (SIP) - United States
Timeline of updates
- investigating
Bandwidth teams are investigating an outbound, toll-free calling incident where some outbound calls are receiving unexpected 404 SIP response codes
- monitoring
Teams are observing expected toll-free traffic transmission across the Bandwidth network. We will monitor for prolonged stability.
Changes Rewindex caught on this incident
- Major incident: Toll Free Outbound Calling Incident
- Incident updated: Toll Free Outbound Calling Incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
Rewindex captured this after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).