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ChangesBandwidthToll Free Outbound Calling Incident

Bandwidth: Major incident: Toll Free Outbound Calling Incident

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Bandwidth removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Toll Free Outbound Calling Incident
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-10-20 21:10 UTC
AddedAffected components#5
Before: not present
After: Toll-Free calling - Outbound (SIP) - United States, United States Outbound Calling Services - Toll-Free calling - Outbound (SIP) - United States
AddedUpdateinvestigating#6
Before: not present
After: Bandwidth teams are investigating an outbound, toll-free calling incident where some outbound calls are receiving unexpected 404 SIP response codes

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History of this incident

TodayTuesday, October 20Tue, Oct 20

3 incident changes

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