rewindex

ChangesAircallIncreased Platform Errors

Aircall: Incident updated: Increased Platform Errors

Incident updateNot classified yetChanged status.aircall.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Aircall removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: identified
After: monitoring
AddedUpdatemonitoring#2
Before: not present
After: A fix has been implemented, and we’re seeing error rates return to normal for the affected Aircall services. We’re continuing to monitor closely to make sure service remains stable. Some customers may still see lingering effects, such as calls or call outcomes that didn’t complete during the disruption. If you’re still experiencing issues, please contact Support and we’ll help. We’ll post another update within 60 minutes, or sooner if anything changes.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

History of this incident

YesterdayThursday, October 29Thu, Oct 29

4 incident changes

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