After: We are currently investigating elevated error rates affecting some Aircall services. Some customers may experience issues placing or receiving calls, saving call outcomes, or loading parts of the app.
The issue appears related to a degradation at one of our infrastructure providers. We’re working closely with them to mitigate the impact and will share another update within 60 minutes, or sooner if we have more information.
We are continuously working to stabilize the system performance.
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.