rewindex

ChangesAircallIncreased Platform Errors

Aircall: Incident updated: Increased Platform Errors

Incident updateNot classified yetChanged status.aircall.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Aircall removed; blue is what they added. Muted text is unchanged context.

AddedAffected components#1
Before: not present
After: Aircall Dashboard - Analytics, Aircall Dashboard - Conversation Center, Analytics, Conversation Center
AddedUpdateidentified#2
Before: not present
After: We’re continuing to work on the elevated error rates affecting some Aircall services. Some customers may still experience issues placing or receiving calls, saving call outcomes, or loading parts of the app. The issue is still related to a degradation at one of our infrastructure providers. We’re working closely with them, and our teams are actively monitoring and pursuing mitigation options. We don’t have a resolution time yet. We’ll share our next update within 60 minutes, or sooner if anything changes.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

History of this incident

YesterdayThursday, October 29Thu, Oct 29

4 incident changes

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