# Aircall: Incident updated: Increased Platform Errors

> Incident updated: Increased Platform Errors. Detected 2026-10-29 by Rewindex: what changed on Aircall’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rd66905b05d490c
Last updated: 2026-10-29T23:13:42Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-29 23:13 UTC · Detected: 2026-10-29 23:13 UTC
- [Source: https://status.aircall.io/incidents/chqmgppyf9fs](https://status.aircall.io/incidents/chqmgppyf9fs)
- [Company: Aircall](https://rewindex.com/company/aircall.md)
- Versions: before incident\_version:120/chqmgppyf9fs@f1d9734740ee → after incident\_version:120/chqmgppyf9fs@b73259a58517
- Change 3 of 4 for this incident

Incident page (full timeline): [Increased Platform Errors](https://rewindex.com/company/aircall/incidents/chqmgppyf9fs.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-29 23:12 UTC

```diff
+ A fix has been implemented, and we’re seeing error rates return to normal for the affected Aircall services. We’re continuing to monitor closely to make sure service remains stable. Some customers may still see lingering effects, such as calls or call outcomes that didn’t complete during the disruption. If you’re still experiencing issues, please contact Support and we’ll help. We’ll post another update within 60 minutes, or sooner if anything changes.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-29 21:12 UTC | [Major incident: Increased Platform Errors](https://rewindex.com/change/ic556381be1048b.md) | major |
| 2026-10-29 22:13 UTC | [Incident updated: Increased Platform Errors](https://rewindex.com/change/rafb8acff70bfd5.md) |  |
| 2026-10-29 23:13 UTC | Incident updated: Increased Platform Errors (this change) |  |
| 2026-10-29 23:53 UTC | [Incident updated: Increased Platform Errors](https://rewindex.com/change/re5c7fb7e1a1627.md) |  |

Previous: [change](https://rewindex.com/change/rafb8acff70bfd5.md) · Next: [change](https://rewindex.com/change/re5c7fb7e1a1627.md) · All Aircall changes: [timeline](https://rewindex.com/company/aircall/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rd66905b05d490c · Markdown: https://rewindex.com/change/rd66905b05d490c.md · JSON: https://rewindex.com/api/v1/changes/rd66905b05d490c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-30T01:15:20.423Z