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ChangesTwilioIssue with 500 Errors on Porting Request Submissions

Twilio: Incident updated: Issue with 500 Errors on Porting Request Submissions

Incident updateNormal progress (rule, 100%)Changed status.twilio.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

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What changed

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ChangedStatus#1
Before: investigating
After: identified
AddedUpdateidentified#2
Before: not present
After: We have identified the issue with 500 Errors on Porting Request Submissions. This issue is affecting wireless only submissions on the Port-in US Toll-free and Port a number tabs. The Port-in US Local tab is still currently functional and the Port-in API is still functional. We are actively working to resolve this issue. If customers have an urgent porting request, they can submit it manually by sending an email to porting@twilio.com at this time. We will provide another update in 2 hours or as soon as additional information is available.

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History of this incident

Thursday, October 22

4 incident changes

Cite this

Incident updated: Issue with 500 Errors on Porting Request Submissions on Twilio’s status page, changed 2026-10-22 18:24 UTC (change 2 of 4).

Title
Incident updated: Issue with 500 Errors on Porting Request Submissions
Vendor
Twilio
Date
URL
https://rewindex.com/change/r90f171f92fdf2b

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