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ChangesTwilioIssue with 500 Errors on Porting Request Submissions

Twilio: Incident updated: Issue with 500 Errors on Porting Request Submissions

Incident updateNormal progress (typesafe/jev-1.13-20260917, 98%)Changed status.twilio.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Twilio removed; blue is what they added. Muted text is unchanged context.

ChangedImpact#1
Before: none
After: minor
AddedAffected components#2
Before: not present
After: PHONE NUMBERS
AddedUpdateinvestigating#3
Before: not present
After: We are observing an issue with 500 Errors on Porting Request Submissions. This issue is affecting the Port-in US Toll-free and Port a number tabs. The Port-in US Local tab is still currently functional and the Port-in API is still functional. We expect to provide another update in 1 hour or as soon as more information becomes available.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

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How the archive is checked, and what it cannot prove.

History of this incident

Thursday, October 22

4 incident changes

Cite this

Incident updated: Issue with 500 Errors on Porting Request Submissions on Twilio’s status page, changed 2026-10-22 17:33 UTC (change 1 of 4).

Title
Incident updated: Issue with 500 Errors on Porting Request Submissions
Vendor
Twilio
Date
URL
https://rewindex.com/change/r228439d7aa3212

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