rewindex

ChangesTwilioWhatsApp Business API Message Send Failures

Twilio: Incident updated: WhatsApp Business API Message Send Failures

Incident updateNormal progress (rule, 100%)Changed status.twilio.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Twilio removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: identified
After: monitoring
AddedUpdatemonitoring#2
Before: not present
After: Our engineers have mitigated the issue and are monitoring system performance. Message sending through the WhatsApp Business API is returning to normal for affected customers. We will provide another update in 2 hours or as soon as more information becomes available.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Rewindex captured a newer version after the last checkpoint; the next run () commits it.

History of this incident

TodayTuesday, November 10Tue, Nov 10

2 incident changes

YesterdayMonday, November 9Mon, Nov 9

1 incident change

Cite this

Incident updated: WhatsApp Business API Message Send Failures on Twilio’s status page, changed 2026-11-10 01:03 UTC (change 2 of 3).

Title
Incident updated: WhatsApp Business API Message Send Failures
Vendor
Twilio
Date
URL
https://rewindex.com/change/r90bad5cd2f8157

All Twilio changesTwilio profileMarkdownJSON