# Twilio: Incident updated: WhatsApp Business API Message Send Failures

> Incident updated: WhatsApp Business API Message Send Failures. Detected 2026-11-10 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r90bad5cd2f8157
Last updated: 2026-11-10T01:03:50Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-10 01:03 UTC · Detected: 2026-11-10 01:03 UTC
- [Source: https://status.twilio.com/incidents/vlkzb7kzsr3g](https://status.twilio.com/incidents/vlkzb7kzsr3g)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/vlkzb7kzsr3g@ddc304c51293 → after incident\_version:125/vlkzb7kzsr3g@223cc77f22af
- Change 2 of 3 for this incident

Incident page (full timeline): [WhatsApp Business API Message Send Failures](https://rewindex.com/company/twilio/incidents/vlkzb7kzsr3g.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-11-10 01:01 UTC

```diff
+ Our engineers have mitigated the issue and are monitoring system performance. Message sending through the WhatsApp Business API is returning to normal for affected customers. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-09 23:03 UTC | [Incident updated: WhatsApp Business API Message Send Failures](https://rewindex.com/change/rb60ce2903ae44e.md) | Normal progress |
| 2026-11-10 01:03 UTC | Incident updated: WhatsApp Business API Message Send Failures (this change) | Normal progress |
| 2026-11-10 13:03 UTC | [Incident updated: WhatsApp Business API Message Send Failures](https://rewindex.com/change/rb6f869563bffc2.md) |  |

Previous: [change](https://rewindex.com/change/rb60ce2903ae44e.md) · Next: [change](https://rewindex.com/change/rb6f869563bffc2.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: WhatsApp Business API Message Send Failures on Twilio’s status page, changed 2026-11-10 01:03 UTC (change 2 of 3).

- Canonical URL: https://rewindex.com/change/r90bad5cd2f8157
- Citation: Twilio, “Incident updated: WhatsApp Business API Message Send Failures” (2026-11-10 01:03 UTC). Archived by Rewindex: https://rewindex.com/change/r90bad5cd2f8157 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: WhatsApp Business API Message Send Failures (2026-11-10)](https://rewindex.com/change/r90bad5cd2f8157)`


---
Canonical: https://rewindex.com/change/r90bad5cd2f8157 · Markdown: https://rewindex.com/change/r90bad5cd2f8157.md · JSON: https://rewindex.com/api/v1/changes/r90bad5cd2f8157 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T18:59:17.324Z