Changes / Opsgenie / Some products are hard down
Opsgenie: Major incident: Some products are hard down
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: Some products are hard down
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2024-07-03 20:51 UTC
Before: not present
After: 2024-07-04 00:36 UTC
Before: not present
After: Alert Flow, Email Notification Delivery, EU - Alert Flow, EU - Email Notification Delivery, EU - Incident Flow, EU - Mobile Notification Delivery, EU - SMS Notification Delivery, EU - Voice Notification Delivery, Incident Flow, Mobile Notification Delivery, Public Website, SMS Notification Delivery, US - Alert Flow, US - Email Notification Delivery, US - Incident Flow, US - Mobile Notification Delivery, US - SMS Notification Delivery, US - Voice Notification Delivery, Voice Notification Delivery
Before: not present
After: We are investigating an issue with <FUNCTIONALITY IMPACTED> that is impacting <SOME/ALL> Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Atlassian Developer, Atlassian (deprecated), Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Atlassian Analytics, and Rovo Cloud customers. We will provide more details within the next hour.
Before: not present
After: We have mitigated the problem and continue looking into the root cause.
The outage was between 8:08pm 03/07 UTC - 08:31pm 03/07 UTC
We are now monitoring closely.
Before: not present
After: Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for Opsgenie. The issue has been resolved and the service is operating normally.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Some products are hard down (this change) | Major incident |