Changes / Squarespace / Squarespace loading and editing Issues
Squarespace: Major incident: Squarespace loading and editing Issues
Summary
Squarespace reported a major loading and editing outage affecting Commerce, Email Campaigns, and Site Editing, including access to the Email Campaigns panel and applying or accessing certain premium features. It started at 2026-09-28 13:17 UTC and lasted 48 min; a fix was implemented at 13:50 UTC, and the incident was resolved at 14:06 UTC.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Squarespace loading and editing Issues
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-28 13:17 UTC
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After: 2026-09-28 14:06 UTC
Before: not present
After: Commerce, Email Campaigns, Site Editing
Before: not present
After: We are currently investigating issues across Squarespace, specifically regarding access to the Email Campaigns panel as well as applying and accessing certain premium features.
Before: not present
After: We are continuing to work on a fix for this issue.
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After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Squarespace loading and editing Issues (this change) Squarespace reported a major loading and editing outage affecting Commerce, Email Campaigns, and Site Editing, including access to the Email Campaigns panel and applying or accessing certain premium features. It started at 2026-09-28 13:17 UTC and lasted 48 min; a fix was implemented at 13:50 UTC, and the incident was resolved at 14:06 UTC. | Major incident |
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