Search

Companies / Squarespace / incidents

Squarespace: Squarespace loading and editing Issues

Impact: majorStatus: resolvedStarted Resolved (48 min)4 updatesSource: stspg.io (opens in new tab)
Summary

Squarespace reported a major loading and editing outage affecting Commerce, Email Campaigns, and Site Editing, including access to the Email Campaigns panel and applying or accessing certain premium features. It started at 2026-09-28 13:17 UTC and lasted 48 min; a fix was implemented at 13:50 UTC, and the incident was resolved at 14:06 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Email CampaignsSite EditingCommerce

Timeline of updates

  1. identified

    We are currently investigating issues across Squarespace, specifically regarding access to the Email Campaigns panel as well as applying and accessing certain premium features.

  2. identified

    We are continuing to work on a fix for this issue.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Squarespace profile · Recent Squarespace incidents · Markdown · JSON