# Squarespace: Squarespace loading and editing Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-28 13:17 UTC · Resolved: 2026-09-28 14:06 UTC · Duration: 48 min
- Updates: 4 · Affected components: Email Campaigns, Site Editing, Commerce
- [Vendor status page: https://stspg.io/2h5gvbcdykt5](https://stspg.io/2h5gvbcdykt5)
- [Company: Squarespace](https://rewindex.com/company/squarespace.md)

## Summary

Squarespace reported a major loading and editing outage affecting Commerce, Email Campaigns, and Site Editing, including access to the Email Campaigns panel and applying or accessing certain premium features. It started at 2026-09-28 13:17 UTC and lasted 48 min; a fix was implemented at 13:50 UTC, and the incident was resolved at 14:06 UTC. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-09-28 13:17 UTC: We are currently investigating issues across Squarespace, specifically regarding access to the Email Campaigns panel as well as applying and accessing certain premium features.
- **identified** 2026-09-28 13:35 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-09-28 13:50 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-28 14:06 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-28 13:17 UTC: [Major incident: Squarespace loading and editing Issues](https://rewindex.com/change/if1dad63884e9cf.md)


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Canonical: https://rewindex.com/company/squarespace/incidents/1pz7bq4z190p · Markdown: https://rewindex.com/company/squarespace/incidents/1pz7bq4z190p.md · JSON: https://rewindex.com/api/v1/companies/squarespace/incidents/1pz7bq4z190p · Generated 2026-10-18T12:32:22.740Z