Changes / Squarespace / Connectivity Issues

Squarespace: Major incident: Connectivity Issues

Summary

Squarespace reported a major connectivity outage affecting sites and account dashboards, with Accounts & Billing, Acuity Scheduling, Site Editing, and Site Loading listed as affected components. It started at 2026-07-29 18:20 UTC and was resolved at 2026-07-29 19:47 UTC, lasting 1 h 27 min; Squarespace identified the issue and implemented a fix but did not specify the cause.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 95%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Connectivity Issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-29 18:20 UTC
AddedResolved time#5
Before: not present
After: 2026-07-29 19:47 UTC
AddedAffected components#6
Before: not present
After: Accounts & Billing, Acuity Scheduling, Site Editing, Site Loading
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating connectivity issues with Squarespace sites and account dashboards.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateidentified#9
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Connectivity Issues (this change)
Squarespace reported a major connectivity outage affecting sites and account dashboards, with Accounts & Billing, Acuity Scheduling, Site Editing, and Site Loading listed as affected components. It started at 2026-07-29 18:20 UTC and was resolved at 2026-07-29 19:47 UTC, lasting 1 h 27 min; Squarespace identified the issue and implemented a fix but did not specify the cause.
Major incident

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