Companies / Squarespace / incidents

Squarespace: Connectivity Issues

Impact: majorStatus: resolvedStarted Resolved (1.4 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Squarespace reported a major connectivity outage affecting sites and account dashboards, with Accounts & Billing, Acuity Scheduling, Site Editing, and Site Loading listed as affected components. It started at 2026-07-29 18:20 UTC and was resolved at 2026-07-29 19:47 UTC, lasting 1 h 27 min; Squarespace identified the issue and implemented a fix but did not specify the cause.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Acuity SchedulingSite LoadingSite EditingAccounts & Billing

Timeline of updates

  1. investigating

    We are currently investigating connectivity issues with Squarespace sites and account dashboards.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Squarespace profile · Recent Squarespace incidents · Markdown · JSON