Changes / Opsgenie / IOS based Alert Notifications delivered as non-critical
Opsgenie: Major incident: IOS based Alert Notifications delivered as non-critical
Summary
Some iOS alert notifications were delivered as non-critical, affecting EU and US mobile notification delivery with major impact. The incident started at 2023-12-13 13:18 UTC and was resolved at 2023-12-13 14:37 UTC, lasting 1 h 19 min; Opsgenie reported implementing a fix.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 79%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: IOS based Alert Notifications delivered as non-critical
Before: not present
After: major
Before: not present
After: resolved
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After: 2023-12-13 13:18 UTC
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After: 2023-12-13 14:37 UTC
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After: EU - Mobile Notification Delivery, Mobile Notification Delivery, US - Mobile Notification Delivery
Before: not present
After: As of 12.12.2023 14:46 UTC, we have observed that some alert notifications are not being delivered to IOS-based devices as critical. We are currently investigating the issue.
Before: not present
After: The issue has been identified and a fix is being implemented.
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After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: IOS based Alert Notifications delivered as non-critical (this change) Some iOS alert notifications were delivered as non-critical, affecting EU and US mobile notification delivery with major impact. The incident started at 2023-12-13 13:18 UTC and was resolved at 2023-12-13 14:37 UTC, lasting 1 h 19 min; Opsgenie reported implementing a fix. | Major incident |