Status incidents, last 90 days · surveymonkey

16 status incidents (maintenance excluded). Range: 1d7d30d90d

Started (UTC)IncidentImpactDuration
Login and signup issuesnone-76 min
500 error on Transaction History for Team Adminsminor1.7 h
Custom data / respondent metadata missing from Individual Response Table and XLS exportsminor2.9 h
Audience Preview Page is not respondingmajor3.3 h
Adding contacts on the contacts page didn't worknone0 min
Possible service degradation due to AWS outageminor1.0 h
Problem with AI featuresminor1.9 h
Customers who have surveys shared with them may run into errors accessing the quick create chat featurenone1.3 h
SME rewards users not getting bounty in some casesnone1.5 h
Blank page for Multi-Survey Analysismajor14 min
New responses delayed or not showing on Analyze pageminor13 h
Excel/CSV Exports are failingmajor21 min
Responses to slider question type are intermittently not recorded when survey is taken on mobileminor7.1 h
Invoice Creation Errorminor2.4 h
Issue with Shared Data pagesnone0 min
Unable to load question summaries or shared data pages.minor1 min