SurveyMonkey: Audience Preview Page is not responding

Impact: majorStatus: resolvedStarted 2026-09-24 12:16 UTCResolved 2026-09-24 15:32 UTC (3.3 h)2 updatesSource: stspg.io

Summary

SurveyMonkey’s Audience Preview Page was not responding in a major incident that started at 2026-09-24 12:16 UTC and was resolved at 2026-09-24 15:32 UTC, lasting 3 h 16 min. The vendor reported that Engineering was investigating, but stated no cause or specific fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: SurveyMonkey

Timeline of updates

investigating2026-09-24 12:16 UTC
We are aware of an issue with the Audience Preview Page. Our Engineering team is investigating this issue.
resolved2026-09-24 15:32 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Audience Preview Page is not responding 2026-09-24 12:16 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). SurveyMonkey profile · Recent SurveyMonkey incidents · Markdown · JSON