# SurveyMonkey: Audience Preview Page is not responding

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-24 12:16 UTC · Resolved: 2026-09-24 15:32 UTC · Duration: 3.3 h
- Updates: 2 · Affected components: SurveyMonkey
- [Vendor status page: https://stspg.io/n57t3xgl5ym0](https://stspg.io/n57t3xgl5ym0)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Summary

SurveyMonkey’s Audience Preview Page was not responding in a major incident that started at 2026-09-24 12:16 UTC and was resolved at 2026-09-24 15:32 UTC, lasting 3 h 16 min. The vendor reported that Engineering was investigating, but stated no cause or specific fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-24 12:16 UTC: We are aware of an issue with the Audience Preview Page. Our Engineering team is investigating this issue.
- **resolved** 2026-09-24 15:32 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-24 12:16 UTC: [Major incident: Audience Preview Page is not responding](https://rewindex.com/change/ic8a7fb60bf6158.md)


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Canonical: https://rewindex.com/company/surveymonkey/incidents/5p3q6y1d4jcy · Markdown: https://rewindex.com/company/surveymonkey/incidents/5p3q6y1d4jcy.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/5p3q6y1d4jcy · Generated 2026-10-18T12:23:27.453Z