Xero: Global: Reporting - Some customers experienced errors attempting to access report templates
Timeline of updates
- resolved
Our team has resolved the issue impacting customers trying to access report templates in Reporting. A product release caused report templates to become unavailable, and we rolled back the release to resolve the issue. We apologise for any inconvenience this has caused.
From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Xero, started 2025-01-15 03:56 UTC, resolved after 0 min, 1 update(s).
- Title
- Global: Reporting - Some customers experienced errors attempting to access report templates
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/incidents/qfhgf3nt41t3
Xero profileRecent Xero incidentsAll outages on January 15, 2025Xero in January 2025MarkdownJSON