Xero: Users are unable to access Xero
Timeline of updates
- resolved
We can confirm that the issue we have been experiencing has now been resolved and service has resumed. The issue was related to our login infrastructure, and was not a security incident. A tool used to store and trigger events in the login flow was not operating as expected and resulted in failures and errors. Our product teams worked to restore the flow of these events, and return service in a controlled way. Once again, we apologise for the inconvenience this has caused our customers.
From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Xero, started 2021-07-27 08:25 UTC, resolved after 11 h, 1 update(s).
- Title
- Users are unable to access Xero
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/incidents/h2cmcdfcpxgl
Xero profileRecent Xero incidentsAll outages on July 27, 2021Xero in July 2021MarkdownJSON