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Xero: Payment services - some payments via Airwallex, Wise and NAB are failing

MinorStatus: resolvedStarted Resolved (1.0 h)1 updatestatus.xero.com (opens in new tab)

Timeline of updates

  1. resolved

    Customers can process Airwallex, Wise and NAB payments again. Our system experienced a network connectivity issue which caused some customers to be unable to process payments using these methods. This has been resolved, however you may need to reauthenticate your payment service if you continue to experience this issue. We apologise for any inconvenience this has caused.

From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2022-10-18 01:31 UTC, resolved after 1.0 h, 1 update(s).

Title
Payment services - some payments via Airwallex, Wise and NAB are failing
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/incidents/cfh77mldmr9z

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