# Xero: Payment services - some payments via Airwallex, Wise and NAB are failing

> Xero status incident “Payment services - some payments via Airwallex, Wise and NAB are failing” on 2022-10-18: impact minor (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/cfh77mldmr9z
Last updated: 2022-10-18T02:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-10-18 01:31 UTC · Resolved: 2022-10-18 02:32 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/cfh77mldmr9z](https://status.xero.com/incidents/cfh77mldmr9z)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2022-10-18 02:32 UTC: Customers can process Airwallex, Wise and NAB payments again. Our system experienced a network connectivity issue which caused some customers to be unable to process payments using these methods. This has been resolved, however you may need to reauthenticate your payment service if you continue to experience this issue. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2022-10-18 01:31 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/cfh77mldmr9z
- Citation: Xero, “Payment services - some payments via Airwallex, Wise and NAB are failing” (2022-10-18 01:31 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/cfh77mldmr9z (CC BY 4.0).
- Markdown link: `[Xero: Payment services - some payments via Airwallex, Wise and NAB are failing (2022-10-18)](https://rewindex.com/company/xero/incidents/cfh77mldmr9z)`


---
Canonical: https://rewindex.com/company/xero/incidents/cfh77mldmr9z · Markdown: https://rewindex.com/company/xero/incidents/cfh77mldmr9z.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/cfh77mldmr9z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:40:34.255Z