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CompaniesXeroIncidents

Xero: Global: Error message when managing subscription

MinorStatus: resolvedStarted Resolved (1.7 h)1 updatestatus.xero.com (opens in new tab)

Timeline of updates

  1. resolved

    Customers are able to access the manage subscription screen again. We resolved the problem by rolling back a release update. We apologise for any inconvenience this has caused.

From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-03-20 10:32 UTC, resolved after 1.7 h, 1 update(s).

Title
Global: Error message when managing subscription
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/incidents/bybjr32y8qtj

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