# Xero: Global: Error message when managing subscription

> Xero status incident “Global: Error message when managing subscription” on 2023-03-20: impact minor (vendor’s label), 1.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/bybjr32y8qtj
Last updated: 2023-03-20T12:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-03-20 10:32 UTC · Resolved: 2023-03-20 12:14 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/bybjr32y8qtj](https://status.xero.com/incidents/bybjr32y8qtj)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-03-20 12:14 UTC: Customers are able to access the manage subscription screen again. We resolved the problem by rolling back a release update. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-03-20 10:32 UTC, resolved after 1.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/bybjr32y8qtj
- Citation: Xero, “Global: Error message when managing subscription” (2023-03-20 10:32 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/bybjr32y8qtj (CC BY 4.0).
- Markdown link: `[Xero: Global: Error message when managing subscription (2023-03-20)](https://rewindex.com/company/xero/incidents/bybjr32y8qtj)`


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Canonical: https://rewindex.com/company/xero/incidents/bybjr32y8qtj · Markdown: https://rewindex.com/company/xero/incidents/bybjr32y8qtj.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/bybjr32y8qtj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:14:00.268Z