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Xero: Global: Workpapers - some customers may be experiencing an error page when navigating Workpapers.

MinorStatus: resolvedStarted Resolved (37 min)3 updatesstspg.io (opens in new tab)

Affected components: WorkpapersXero Partner Products & Tools - Workpapers

Timeline of updates

  1. investigating

    We are aware that some partners trying to navigate in Workpapers are experiencing an error page. Our team is investigating this with urgency.

  2. monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. resolved

    Our team has resolved the issue impacting some partners trying to navigate in Workpapers. We apologise for any inconvenience this has caused.

    A product release caused Workpapers to become unavailable, and a rollback restored service.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2026-05-22 04:08 UTC, resolved after 37 min, 3 update(s).

Title
Global: Workpapers - some customers may be experiencing an error page when navigating Workpapers.
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/incidents/9ldtmrw5rqmr

Xero profileRecent Xero incidentsAll outages on May 22, 2026Xero in May 2026MarkdownJSON