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Xero: Customers are unable to create and refresh Bank Feeds in Xero and also unable to access Superannuation tab in AU Payroll

MinorStatus: resolvedStarted Resolved (1.4 h)1 updatestatus.xero.com (opens in new tab)

Timeline of updates

  1. resolved

    Our team has resolved the issue preventing users from creating and refresh Bank Feeds in Xero and also unable to access the Superannuation tab in AU Xero Payroll. A product release caused these features to become unavailable. We've rolled back the relase and services are back to normal.

From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-01-04 01:31 UTC, resolved after 1.4 h, 1 update(s).

Title
Customers are unable to create and refresh Bank Feeds in Xero and also unable to access Superannuation tab in AU Payroll
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/incidents/7y75zrrdpqbr

Xero profileRecent Xero incidentsAll outages on January 4, 2023Xero in January 2023MarkdownJSON