# Xero: Customers are unable to create and refresh Bank Feeds in Xero and also unable to access Superannuation tab in AU Payroll

> Xero status incident “Customers are unable to create and refresh Bank Feeds in Xero and also unable to access Superannuation tab in AU Payroll” on 2023-01-04: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/7y75zrrdpqbr
Last updated: 2023-01-04T02:56:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-01-04 01:31 UTC · Resolved: 2023-01-04 02:56 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/7y75zrrdpqbr](https://status.xero.com/incidents/7y75zrrdpqbr)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-01-04 02:56 UTC: Our team has resolved the issue preventing users from creating and refresh Bank Feeds in Xero and also unable to access the Superannuation tab in AU Xero Payroll. A product release caused these features to become unavailable. We've rolled back the relase and services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-01-04 01:31 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/7y75zrrdpqbr
- Citation: Xero, “Customers are unable to create and refresh Bank Feeds in Xero and also unable to access Superannuation tab in AU Payroll” (2023-01-04 01:31 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/7y75zrrdpqbr (CC BY 4.0).
- Markdown link: `[Xero: Customers are unable to create and refresh Bank Feeds in Xero and also unable to access Superannuation tab in AU Payroll (2023-01-04)](https://rewindex.com/company/xero/incidents/7y75zrrdpqbr)`


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Canonical: https://rewindex.com/company/xero/incidents/7y75zrrdpqbr · Markdown: https://rewindex.com/company/xero/incidents/7y75zrrdpqbr.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/7y75zrrdpqbr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:05:05.706Z