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Xero: Customers unable to navigate to the Conversion balances screen in Xero

No impact listedStatus: resolvedStarted Resolved (1.1 h)1 updatestatus.xero.com (opens in new tab)

Timeline of updates

  1. resolved

    Our team has resolved the issue where the Conversion balances option was missing in the advanced accounting menu. We apologise for any inconvenience this has caused. A product release caused these features to become unavailable. We've rolled back the relase and services are back to normal.

From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Xero, started 2023-01-23 02:05 UTC, resolved after 1.1 h, 1 update(s).

Title
Customers unable to navigate to the Conversion balances screen in Xero
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/incidents/3303wrtxz0kb

Xero profileRecent Xero incidentsAll outages on January 23, 2023Xero in January 2023MarkdownJSON