Xero: Global: Invoices - Some customers unable to access the Invoices tab in Xero
Timeline of updates
- resolved
Our team has resolved the issue impacting some customers access to the Invoices tab. This was due to an underlying database issue which caused the service to break, resulting in an error when accessing the Invoices tab. A reset of the problem database component resolved the problem. We apologise for any inconvenience this has caused.
From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Xero, started 2023-01-25 01:01 UTC, resolved after 27 min, 1 update(s).
- Title
- Global: Invoices - Some customers unable to access the Invoices tab in Xero
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/incidents/2867dgd6lcj7
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