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CompaniesXeroMonthly reportsDecember 2017

Xero in December 2017: incidents, uptime and changes

4incidents posted
1labelled major or critical
99.52%free of major/critical
98.67%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 34 min, incident time 9 h 53 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 3

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Some users are experiencing a degraded performance in Xero HQMajor3.6 hresolved12-11

Other incidents 3

IncidentImpactStartedDurationStatusDay
Some users are unable to search banks in XeroMinor41 minresolved12-07
WorkflowMax and Practice Manager - Global Search not returning resultsMinor2.4 hresolved12-20
Some users are unable to raise bills using new Expense ClaimsMinor3.3 hresolved12-30

Cite this

Xero posted 4 status incidents in December 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in December 2017
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2017/12

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