# Xero in December 2017: incidents, uptime and changes

> Xero in December 2017: 4 incidents on its status page (1 major or critical), 99.52% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2017/12
Last updated: 2018-01-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 3
- Uptime (vendor-reported): 99.52% free of major/critical incidents, 98.67% free of any incident; outage time 3 h 34 min, incident time 9 h 53 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2017](https://rewindex.com/company/xero/2017/11.md) · Next: [January 2018](https://rewindex.com/company/xero/2018/01.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are experiencing a degraded performance in Xero HQ](https://rewindex.com/company/xero/incidents/j0r9bjm79lky.md) | major | 2017-12-11 19:00 UTC | 2017-12-11 22:34 UTC | 3.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to search banks in Xero](https://rewindex.com/company/xero/incidents/b8bddlbr5t30.md) | minor | 2017-12-07 20:13 UTC | 2017-12-07 20:54 UTC | 41 min | resolved |
| [Some users are experiencing a degraded performance in Xero HQ](https://rewindex.com/company/xero/incidents/j0r9bjm79lky.md) | major | 2017-12-11 19:00 UTC | 2017-12-11 22:34 UTC | 3.6 h | resolved |
| [WorkflowMax and Practice Manager - Global Search not returning results](https://rewindex.com/company/xero/incidents/syvjr23826rq.md) | minor | 2017-12-20 05:10 UTC | 2017-12-20 07:33 UTC | 2.4 h | resolved |
| [Some users are unable to raise bills using new Expense Claims](https://rewindex.com/company/xero/incidents/6w525flyfmsm.md) | minor | 2017-12-30 00:18 UTC | 2017-12-30 03:33 UTC | 3.3 h | resolved |

## Cite this

Xero posted 4 status incidents in December 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2017/12
- Citation: Xero, “Xero in December 2017” (2017-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2017/12 (CC BY 4.0).
- Markdown link: `[Xero: Xero in December 2017 (2017-12-01)](https://rewindex.com/company/xero/2017/12)`


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Canonical: https://rewindex.com/company/xero/2017/12 · Markdown: https://rewindex.com/company/xero/2017/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:00:06.668Z