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CompaniesXeroMonthly reportsSeptember 2016

Xero in September 2016: incidents, uptime and changes

9incidents posted
3labelled major or critical
99.82%free of major/critical
99.25%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 14 min, incident time 5 h 20 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 5 · No impact listed 1

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Outage - some users unable to login to XeroMajor54 minresolved09-19
Outage - Unable to access Xero 21/09/2016Major9 minresolved09-21
Some users unable access XeroMajor11 minresolved09-30

Other incidents 6

IncidentImpactStartedDurationStatusDay
Errors when working in PayrollNo impact listed55 minresolved09-07
Outage - some users unable to log into XeroMinor1.1 hresolved09-12
Outage - some users receiving an error when using Xero.Minor9 minresolved09-15
Some users unable to login to XeroMinor31 minresolved09-20
Slowness for some users of XeroMinor12 minresolved09-21
Some user are experiencing issues with ReportingMinor2.1 hresolved09-28

Maintenance 2

Show scheduled maintenance

Cite this

Xero posted 9 status incidents in September 2016 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in September 2016
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2016/09

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