# Xero in September 2016: incidents, uptime and changes

> Xero in September 2016: 9 incidents on its status page (3 major or critical), 99.82% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2016/09
Last updated: 2016-10-01T00:00:00Z

- Incidents posted: 9 (major/critical: 3) · Maintenance: 2
- By vendor impact label: major 3, minor 5, none 1
- Uptime (vendor-reported): 99.82% free of major/critical incidents, 99.25% free of any incident; outage time 1 h 14 min, incident time 5 h 20 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2016](https://rewindex.com/company/xero/2016/08.md) · Next: [October 2016](https://rewindex.com/company/xero/2016/10.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Outage - some users unable to login to Xero](https://rewindex.com/company/xero/incidents/0hqj13l0v0yl.md) | major | 2016-09-19 23:08 UTC | 2016-09-20 00:02 UTC | 54 min | resolved |
| [Outage - Unable to access Xero 21/09/2016](https://rewindex.com/company/xero/incidents/gldb8vhfnsl7.md) | major | 2016-09-21 03:21 UTC | 2016-09-21 03:30 UTC | 9 min | resolved |
| [Some users unable access Xero](https://rewindex.com/company/xero/incidents/94kct5ggkjlr.md) | major | 2016-09-30 03:03 UTC | 2016-09-30 03:14 UTC | 11 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Errors when working in Payroll](https://rewindex.com/company/xero/incidents/67tzjg2x45w2.md) | none | 2016-09-07 05:15 UTC | 2016-09-07 06:10 UTC | 55 min | resolved |
| [Outage - some users unable to log into Xero](https://rewindex.com/company/xero/incidents/d51zfkxly1bs.md) | minor | 2016-09-12 02:32 UTC | 2016-09-12 03:39 UTC | 1.1 h | resolved |
| [Outage - some users receiving an error when using Xero.](https://rewindex.com/company/xero/incidents/fwvngy6gq10g.md) | minor | 2016-09-15 22:46 UTC | 2016-09-15 22:55 UTC | 9 min | resolved |
| [Outage - some users unable to login to Xero](https://rewindex.com/company/xero/incidents/0hqj13l0v0yl.md) | major | 2016-09-19 23:08 UTC | 2016-09-20 00:02 UTC | 54 min | resolved |
| [Some users unable to login to Xero](https://rewindex.com/company/xero/incidents/c722w4skh40x.md) | minor | 2016-09-20 02:55 UTC | 2016-09-20 03:26 UTC | 31 min | resolved |
| [Outage - Unable to access Xero 21/09/2016](https://rewindex.com/company/xero/incidents/gldb8vhfnsl7.md) | major | 2016-09-21 03:21 UTC | 2016-09-21 03:30 UTC | 9 min | resolved |
| [Slowness for some users of Xero](https://rewindex.com/company/xero/incidents/j27f8302vh9s.md) | minor | 2016-09-21 23:35 UTC | 2016-09-21 23:47 UTC | 12 min | resolved |
| [Some user are experiencing issues with Reporting](https://rewindex.com/company/xero/incidents/g1qvxpwlbdq7.md) | minor | 2016-09-28 07:14 UTC | 2016-09-28 09:21 UTC | 2.1 h | resolved |
| [Some users unable access Xero](https://rewindex.com/company/xero/incidents/94kct5ggkjlr.md) | major | 2016-09-30 03:03 UTC | 2016-09-30 03:14 UTC | 11 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Xero Payroll Scheduled Maintenance](https://rewindex.com/company/xero/incidents/mbk72mw2sf5h.md) | maintenance | 2016-09-10 23:09 UTC | 2016-09-11 01:12 UTC | 2.0 h | resolved |
| [\[Scheduled\] Xero Tax eSign scheduled maintenance](https://rewindex.com/company/xero/incidents/r3gqrg2d5mx3.md) | maintenance | 2016-09-13 18:00 UTC | 2016-09-13 20:30 UTC | 2.5 h | resolved |

## Cite this

Xero posted 9 status incidents in September 2016 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2016/09
- Citation: Xero, “Xero in September 2016” (2016-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2016/09 (CC BY 4.0).
- Markdown link: `[Xero: Xero in September 2016 (2016-09-01)](https://rewindex.com/company/xero/2016/09)`


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Canonical: https://rewindex.com/company/xero/2016/09 · Markdown: https://rewindex.com/company/xero/2016/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:44.686Z