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Webflow change history

13Major incident
When (UTC)ChangeKind
Critical incident: [RESOLVED] Reports of form submission notification emails not being delivered for some customers
Webflow’s critical incident disrupted form submission notification emails for some customers, starting 2026-09-21 00:45 UTC and resolving 2026-09-22 17:05 UTC (40 h 19 min). Webflow attributed the issue to an upstream provider; notification delivery was restored, while form submissions continued to be saved and webhook delivery was unaffected.
Major incident
Major incident: [RESOLVED] Reports of 500 intermittent errors affecting some hosted sites
Webflow reported a major incident causing intermittent 500 errors on some hosted sites, predominantly recently published sites. The incident started at 2026-09-15 09:06 UTC and was resolved at 2026-09-15 12:51 UTC, lasting 3 h 44 min; Webflow said it identified the cause but did not disclose the cause or fix.
Major incident
Major incident: [RESOLVED] Reports of intermittent errors for hosted sites
Webflow reported a major degradation affecting hosted pages with CMS content, with intermittent 5xx errors during several brief windows. The incident started at 2026-07-19 05:14 UTC and resolved at 2026-07-19 14:00 UTC (8 h 45 min); Webflow confirmed its mitigation restored expected site performance.
Major incident
Major incident: [RESOLVED] Reports of intermittent 5xx errors on some hosted sites and issues accessing Webflow services
Webflow reported a major outage causing intermittent 5xx errors on some hosted sites and access problems with the Dashboard, Webflow Canvas, and Webflow.com. The recorded start was 2026-04-14 18:07 UTC; it resolved at 2026-04-15 06:08 UTC, lasting 12 h 1 min. A fix was implemented with an upstream provider.
Major incident
Critical incident: [RESOLVED] Reports of issues accessing Webflow
Webflow reported a critical access outage affecting some customers across Dashboard, Marketplace, Support Portal, University, Webflow Canvas and Webflow.com. The incident started at 2026-04-08 14:36 UTC and was resolved at 2026-04-08 15:37 UTC (1 h 1 min); Webflow reported customer impact between 14:19 and 14:43 UTC and said a fix restored access.
Major incident
Major incident: [RESOLVED] Reports of issues loading the Webflow Canvas and Dashboard
Webflow reported a major outage affecting Webflow Canvas and Dashboard loading, recorded as starting at 2026-03-13 19:59 UTC and resolved at 20:49 UTC (50 min). Its final update stated customers were unable to load both services between 19:28 and 20:20 UTC; a fix was implemented and normal service restored.
Major incident
Critical incident: [RESOLVED] Reports of form notification emails not being delivered
Webflow reported a critical outage affecting form notification emails for some customers, starting 2026-02-10 16:11 UTC and resolved 2026-02-11 17:05 UTC (24 h 54 min). An upstream provider issue disrupted email processing; delivery was restored, while form submissions remained successfully processed and accessible via the Forms tab in Site Settings.
Major incident
Major incident: [Resolved] Publishing, webhook delivery failures, and delays in form actions
Webflow reported a major incident affecting publishing and webhook delivery, with delays to form Actions, starting 2025-10-21 22:34 UTC and resolved at 2025-10-21 23:18 UTC (44 min). A fix was implemented; hosted websites remained operational, but some users may need to republish to reflect recent changes.
Major incident
Major incident: [RESOLVED] Reports of errors on hosted sites, publishing, and loading the Webflow Dashboard
Webflow reported a major outage affecting hosted sites (500/504 errors), publishing, Dashboard access and subscription purchases. Recorded from 2025-10-20 11:48 UTC to 2025-10-21 01:31 UTC (13 h 43 min), it ended with all systems operational. Webflow cited an upstream-provider issue for the initial disruption and advised republishing sites to clear remaining errors.
Major incident
Major incident: Reports of form notification emails not being received
Webflow’s major Email Notifications outage prevented some customers from receiving form notification emails from 2025-09-30 12:25 UTC to 2025-09-30 18:10 UTC, lasting 5 h 45 min. An upstream provider issue caused the failures and was resolved following the provider’s fix; submissions remained accessible in the Forms tab in Site Settings.
Major incident
Critical incident: [RESOLVED] Reports of issues accessing the Dashboard and webflow.com
Webflow reported a critical outage blocking Dashboard logins and Webflow.com access, starting 2025-08-25 16:39 UTC and resolved 2025-08-25 18:58 UTC (2 h 18 min). Its final update placed the disruption between approximately 16:04 UTC and 17:32 UTC, attributed it to a third-party tracker, and confirmed a preventive change.
Major incident
Major incident: Reports of issues loading some Hosted Sites
Webflow reported major intermittent loading issues affecting some hosted sites from 2025-08-21 17:00 UTC to 2025-08-21 19:54 UTC, lasting 2 h 54 min. A third-party provider implemented a fix; Webflow advised against publishing during the incident and recommended republishing sites published during it to ensure updates applied correctly.
Major incident
Critical incident: Service disruption impacting the Dashboard, Webflow application and some form submissions
Webflow reported a critical disruption affecting the Dashboard, Webflow application and some form submissions, with latency affecting loading times. The incident started at 2025-07-28 14:20 UTC and was resolved at 2025-07-31 15:23 UTC, lasting 3 days 1 h. Webflow confirmed stability after extended monitoring and actions by its team and upstream provider, without specifying those actions.
Major incident