Changes / Webflow / [RESOLVED] Reports of 500 intermittent errors affecting some hosted sites

Webflow: Major incident: [RESOLVED] Reports of 500 intermittent errors affecting some hosted sites

Summary

Webflow reported a major incident causing intermittent 500 errors on some hosted sites, predominantly recently published sites. The incident started at 2026-09-15 09:06 UTC and was resolved at 2026-09-15 12:51 UTC, lasting 3 h 44 min; Webflow said it identified the cause but did not disclose the cause or fix.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 59%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: [RESOLVED] Reports of 500 intermittent errors affecting some hosted sites
AddedImpact#2
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After: major
AddedStatus#3
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After: resolved
AddedStart time#4
Before: not present
After: 2026-09-15 09:06 UTC
AddedResolved time#5
Before: not present
After: 2026-09-15 12:51 UTC
AddedAffected components#6
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After: Hosted Websites - Site Pages, Site Pages
AddedUpdateinvestigating#7
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After: We’re investigating reports of 500 errors affecting some hosted sites. Our team is actively investigating and will share another update as soon as we have more information.
AddedUpdateinvestigating#8
Before: not present
After: We’re continuing to investigate reports of 500 errors affecting some hosted sites. The impact is intermittent, and our team is continuing to investigate as a matter of urgency. We appreciate your patience and understanding, and will share another update within the next hour.
AddedUpdateidentified#9
Before: not present
After: We have identified the cause of the intermittent 500 errors affecting some hosted sites and are actively working to resolve the issue. We appreciate your continued patience and will share another update as soon as new information is available.
AddedUpdatemonitoring#10
Before: not present
After: We’re no longer seeing customer impact related to this issue but are continuing to monitor the situation closely. We will share another update when new information is available, and sincerely appreciate your patience.
AddedUpdateresolved#11
Before: not present
After: Between approximately 08:29 - 9:40am UTC, some hosted sites experienced intermittent 500 errors over the following short periods: 08:29–08:35 UTC 08:42–08:52 UTC 08:58–09:04 UTC 09:32–09:40 UTC This predominantly impacted sites that were recently published. We’re no longer seeing customer impact related to this issue, and the incident is now resolved. We sincerely appreciate your patience while our team worked through this issue.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: [RESOLVED] Reports of 500 intermittent errors affecting some hosted sites (this change)
Webflow reported a major incident causing intermittent 500 errors on some hosted sites, predominantly recently published sites. The incident started at 2026-09-15 09:06 UTC and was resolved at 2026-09-15 12:51 UTC, lasting 3 h 44 min; Webflow said it identified the cause but did not disclose the cause or fix.
Major incident

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