Vonage: Service Issue in Voice Platform
Timeline of updates
- resolved
We can confirm this problem has been resolved, and all services have been restored. The following services were impacted from [2025-07-21 10:09] UTC until [2025-07-21 10:37] UTC: In-App voice: WebRTC calls in the APAC region WebRTC calls in the other regions were not impacted. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2025-07-21 10:51 UTC, resolved after 5.5 h, 1 update(s).
- Title
- Service Issue in Voice Platform
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/ysx33n52nss5
Vonage profileRecent Vonage incidentsAll outages on July 21, 2025Vonage in July 2025MarkdownJSON