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CompaniesVonageMonthly reportsJuly 2025

Vonage in July 2025: incidents, uptime and changes

58incidents posted
1labelled major or critical
99.67%free of major/critical
45.52%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 27 min, incident time 16.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 50 · No impact listed 7

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Service Issue in Platform affecting EU datacentre.Major2.5 hresolved07-29

Other incidents 57

IncidentImpactStartedDurationStatusDay
Iraq SMS - Delivery degradation towards Zain networkMinor2.2 hresolved07-01
Service Issue in Voice API platformNo impact listed1.7 hresolved07-01
Video Media Connection issue in Europe West regionMinor0 minresolved07-01
Video Insights-API performance degradationMinor1.7 hresolved07-02
Service Issue in WhatsApp Embedded signup flowMinor37 hresolved07-02
USA SMS - Delivery Receipt Degradation affecting 10DLC towards AT&T networkMinor3.6 hresolved07-02
Chile SMS - Degradation for Outbound SMS towards a subset of Long Virtual NumbersMinor3.1 hresolved07-02
Germany SMS - Delivery degradation towards Telefonica GermanyMinor1.7 hresolved07-03
Italy SMS - Delivery Degradation towards Wind NetworkMinor6.8 hresolved07-03
USA SMS - Delivery Receipt Degradation affecting 10DLC towards AT&T networkMinor3.7 hresolved07-03
Mexico SMS - Delivery degradation towards MOVISTARMinor2.7 hresolved07-04
Turkey SMS - Delivery Degradation towards TurkcellMinor4.8 hresolved07-06
Video Session Connection IssueNo impact listed0 minresolved07-06
Dominican Republic SMS - Delivery Degradation towards ClaroMinor2.8 hresolved07-07
Guatemala SMS - Delivery Degradation towards TigoMinor4.5 hresolved07-08
Israel SMS - Degradation for Inbound SMS towards Israel long virtual NumbersMinor2 dresolved07-08
Netherlands SMS - Delivery Degradation towards T-Mobile NetherlandsMinor1.4 hresolved07-08
USA SMS - Delivery Receipt Degradation affecting 10DLC towards AT&T networkMinor2.5 hresolved07-08
Hungary SMS - Delivery Degradation towards OneMinor1.9 hresolved07-09
USA SMS - Delivery Receipt Degradation affecting 10DLC towards AT&T networkMinor3.9 hresolved07-09
Malaysia SMS - Delivery degradation affecting U MobileMinor8.6 hresolved07-09
Argentina SMS - Delivery degradation towards ClaroMinor2.1 hresolved07-10
USA SMS - Delivery Receipt Degradation affecting 10DLC towards AT&T networkMinor6 dresolved07-10
Video Archive, Broadcast & Session connection IssueMinor14 minresolved07-11
Egypt SMS - Delivery degradation towards VodafoneMinor9.6 hresolved07-13
USA SMS, MMS - Delivery Degradation affecting traffic towards T MobileMinor1.2 hresolved07-14
Quality Degradation to Verify Email ChannelMinor27 minresolved07-14
USA SMS - Degradation affecting 10DLC numbers towards Verizon networkMinor3.0 hresolved07-15
In-App Voice - Push Notification DegradationMinor1.8 hresolved07-15
Philippines SMS - Delivery Degradation towards Globe TelecomMinor5.0 hresolved07-16
Greece SMS - Degradation towards Cosmote networkMinor2.5 hresolved07-16
Chile SMS - Delivery degradation towards MOVISTARMinor5.2 hresolved07-16
Ghana SMS - Delivery Degradation towards MTN NetworkMinor3.1 hresolved07-17
Email delays Verify V2 ChannelNo impact listed0 minresolved07-17
United Kingdom SMS - Delivery Degradation towards United Kingdom O2 networkMinor3.8 hresolved07-18
Service Issue in Voice PlatformMinor5.5 hresolved07-21
Nicaragua SMS - Delivery degradation towards ClaroMinor3 dresolved07-21
Guatemala SMS - Delivery Degradation towards ClaroMinor3 dresolved07-21
El Salvador SMS - Delivery Degradation towards ClaroMinor8.7 hresolved07-21
Venezuela SMS - Degradation of messages towards TelefonicaMinor4.3 hresolved07-22
Kenya SMS - Delivery degradation towards Safaricom networkMinor2.3 hresolved07-22
Nigeria SMS - Delivery Degradation towards MTN networkMinor3 dresolved07-22
Service Issue in Voice API Platform in US EAST RegionNo impact listed0 minresolved07-22
Egypt SMS - Delivery degradation towards VodafoneMinor5.5 hresolved07-22
Australia and New Zealand Voice - Degradation affecting Long Virtual NumbersMinor14 hresolved07-24
UK Voice - Degradation impacting UK to UK callsMinor11 hresolved07-24
Service Issue in Verify API v2 Email channelMinor2.0 hresolved07-25
Voice Product IssuesNo impact listed1.5 hresolved07-25
Malaysia SMS - Delivery degradation affecting U-mobileMinor1.9 hresolved07-27
Quality Degradation for Verify API Email ChannelMinor22 minresolved07-29
Brazil SMS - Delivery Degradation towards ClaroMinor4.9 hresolved07-29
USA, Canada and Puerto Rico SMS - Delivery Degradation affecting a subset of Long Virtual NumbersMinor1.6 hresolved07-29
Malaysia SMS - Delivery degradation for International brands towards U-MobileMinor4.6 hresolved07-30
Myanmar SMS - Delivery degradation towards OoredooMinor48 hresolved07-30
WebRTC calls failed in the US East regionNo impact listed1.8 hresolved07-30
Germany SMS - Delivery Degradation towards Drillisch Online NetworkMinor11 hresolved07-30
Numbers Error on Customer DashboardNo impact listed0 minresolved07-31

Maintenance 95

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Cite this

Vonage posted 58 status incidents in July 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Vonage in July 2025
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/2025/07

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