Vonage: Service Issue in WhatsApp Embedded signup flow
Timeline of updates
- resolved
We can confirm this problem has been resolved, and all services have been restored The following services were impacted from 2025-06-27 until 2025-07-03 11:43 UTC: Embedded signup using Vonage Dashboard: Error - "We were unable to connect to Meta. Please try again later" Hosted Embedded signup: Error - "The signup process failed with the following error: Internal Error" Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2025-07-02 11:27 UTC, resolved after 37 h, 1 update(s).
- Title
- Service Issue in WhatsApp Embedded signup flow
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/w62x3vsb152q
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