# Vonage: Service Issue in WhatsApp Embedded signup flow

> Vonage status incident “Service Issue in WhatsApp Embedded signup flow” on 2025-07-02: impact minor (vendor’s label), 37 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/w62x3vsb152q
Last updated: 2025-07-03T23:58:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-02 11:27 UTC · Resolved: 2025-07-03 23:58 UTC · Duration: 37 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/w62x3vsb152q](https://vonageapi.statuspage.io/incidents/w62x3vsb152q)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-07-03 23:58 UTC: We can confirm this problem has been resolved, and all services have been restored The following services were impacted from 2025-06-27 until 2025-07-03 11:43 UTC: Embedded signup using Vonage Dashboard: Error - "We were unable to connect to Meta. Please try again later" Hosted Embedded signup: Error - "The signup process failed with the following error: Internal Error" Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2025-07-02 11:27 UTC, resolved after 37 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/w62x3vsb152q
- Citation: Vonage, “Service Issue in WhatsApp Embedded signup flow” (2025-07-02 11:27 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/w62x3vsb152q (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in WhatsApp Embedded signup flow (2025-07-02)](https://rewindex.com/company/vonage/incidents/w62x3vsb152q)`


---
Canonical: https://rewindex.com/company/vonage/incidents/w62x3vsb152q · Markdown: https://rewindex.com/company/vonage/incidents/w62x3vsb152q.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/w62x3vsb152q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:00:44.048Z