# Vonage: Service Issue in Voice Platform

> Vonage status incident “Service Issue in Voice Platform” on 2025-07-21: impact minor (vendor’s label), 5.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/ysx33n52nss5
Last updated: 2025-07-21T16:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-21 10:51 UTC · Resolved: 2025-07-21 16:23 UTC · Duration: 5.5 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/ysx33n52nss5](https://vonageapi.statuspage.io/incidents/ysx33n52nss5)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-07-21 16:23 UTC: We can confirm this problem has been resolved, and all services have been restored. The following services were impacted from \[2025-07-21 10:09\] UTC until \[2025-07-21 10:37\] UTC: In-App voice: WebRTC calls in the APAC region WebRTC calls in the other regions were not impacted. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2025-07-21 10:51 UTC, resolved after 5.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/ysx33n52nss5
- Citation: Vonage, “Service Issue in Voice Platform” (2025-07-21 10:51 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/ysx33n52nss5 (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Voice Platform (2025-07-21)](https://rewindex.com/company/vonage/incidents/ysx33n52nss5)`


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Canonical: https://rewindex.com/company/vonage/incidents/ysx33n52nss5 · Markdown: https://rewindex.com/company/vonage/incidents/ysx33n52nss5.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/ysx33n52nss5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:53:11.946Z