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Twilio: SMS Delivery Failures on Claro Network in Brazil

MinorStatus: resolvedStarted Resolved (2 d)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We continue experiencing SMS Delivery Delays to Claro Network in Brazil. We reached out individually to all impacted customers with detailed follow-ups. This incident will be marked as resolved on the Statuspage, and any further updates will be communicated via email to impacted customers.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-09-09 13:51 UTC, resolved after 2 d, 1 update(s).

Title
SMS Delivery Failures on Claro Network in Brazil
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/z64m1pbc92ch

Twilio profileRecent Twilio incidentsAll outages on September 9, 2025Twilio in September 2025MarkdownJSON