# Twilio: SMS Delivery Failures on Claro Network in Brazil

> Twilio status incident “SMS Delivery Failures on Claro Network in Brazil” on 2025-09-09: impact minor (vendor’s label), 2 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/z64m1pbc92ch
Last updated: 2025-09-11T19:55:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-09 13:51 UTC · Resolved: 2025-09-11 19:55 UTC · Duration: 2 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/z64m1pbc92ch](https://status.twilio.com/incidents/z64m1pbc92ch)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-09-11 19:55 UTC: We continue experiencing SMS Delivery Delays to Claro Network in Brazil. We reached out individually to all impacted customers with detailed follow-ups. This incident will be marked as resolved on the Statuspage, and any further updates will be communicated via email to impacted customers.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-09-09 13:51 UTC, resolved after 2 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/z64m1pbc92ch
- Citation: Twilio, “SMS Delivery Failures on Claro Network in Brazil” (2025-09-09 13:51 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/z64m1pbc92ch (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Failures on Claro Network in Brazil (2025-09-09)](https://rewindex.com/company/twilio/incidents/z64m1pbc92ch)`


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Canonical: https://rewindex.com/company/twilio/incidents/z64m1pbc92ch · Markdown: https://rewindex.com/company/twilio/incidents/z64m1pbc92ch.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/z64m1pbc92ch · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:56:30.776Z