Twilio: Twilio Billing Discrepancies for Short Code and Alpha Sender Messaging Fees
Timeline of updates
- resolved
Twilio billing services for short code and alpha senders were degraded between March 22nd at 08:10 and April 7th at 13:31 Pacific Time. During this period of time customers may have seen discrepancies in message fee charges for messages sent from short code and Alpha sender IDs to a subset of countries. The issue has now been resolved. Twilio will issue the appropriate credits to the impacted accounts. Customers don’t need to take any further actions.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2023-04-13 18:48 UTC, resolved after 0 min, 1 update(s).
- Title
- Twilio Billing Discrepancies for Short Code and Alpha Sender Messaging Fees
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/xw5bcjtjzbr2
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