Twilio: Automated Alert: No Customer Impact
Timeline of updates
- resolved
We have fully investigated the elevated 500 errors in multiple Twilio products triggered by our automated alert, and it was determined that they're related to the existing StatusPage post at https://status.twilio.com/incidents/9z5mdhxc05d0 (opens in new tab). Please continue to look for additional updates in that active post.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2023-10-05 14:18 UTC, resolved after 35 min, 1 update(s).
- Title
- Automated Alert: No Customer Impact
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/rlkycdgx3bj9
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