# Twilio: Automated Alert: No Customer Impact

> Twilio status incident “Automated Alert: No Customer Impact” on 2023-10-05: impact minor (vendor’s label), 35 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/rlkycdgx3bj9
Last updated: 2023-10-05T14:53:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-05 14:18 UTC · Resolved: 2023-10-05 14:53 UTC · Duration: 35 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/rlkycdgx3bj9](https://status.twilio.com/incidents/rlkycdgx3bj9)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-10-05 14:53 UTC: We have fully investigated the elevated 500 errors in multiple Twilio products triggered by our automated alert, and it was determined that they're related to the existing StatusPage post at https://status.twilio.com/incidents/9z5mdhxc05d0. Please continue to look for additional updates in that active post.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-10-05 14:18 UTC, resolved after 35 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/rlkycdgx3bj9
- Citation: Twilio, “Automated Alert: No Customer Impact” (2023-10-05 14:18 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/rlkycdgx3bj9 (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: No Customer Impact (2023-10-05)](https://rewindex.com/company/twilio/incidents/rlkycdgx3bj9)`


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Canonical: https://rewindex.com/company/twilio/incidents/rlkycdgx3bj9 · Markdown: https://rewindex.com/company/twilio/incidents/rlkycdgx3bj9.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/rlkycdgx3bj9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T19:33:19.172Z