Twilio: Some customers are unable to play recordings in the console
Timeline of updates
- resolved
The issue was identified as a Console bug and will be fixed asap. The recordings can be downloaded or played from the portal as a workaround (https://www.twilio.com/user/account/log/calls (opens in new tab)).
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2016-08-08 08:32 UTC, resolved after 35 min, 1 update(s).
- Title
- Some customers are unable to play recordings in the console
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/q8q1nk19jybc
Twilio profileRecent Twilio incidentsAll outages on August 8, 2016Twilio in August 2016MarkdownJSON