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Twilio: Lookup V2 Sim Swap Service Disruption in IE1 Region

MinorStatus: resolvedStarted Resolved (1.9 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    The errors when attempting to perform sim swap operations have been resolved and the Lookup V2 API sim swap functionality in the IE1 region is operating normally at this time.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-09-25 20:00 UTC, resolved after 1.9 h, 1 update(s).

Title
Lookup V2 Sim Swap Service Disruption in IE1 Region
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/q38b4dzx27yn

Twilio profileRecent Twilio incidentsAll outages on September 25, 2025Twilio in September 2025MarkdownJSON