# Twilio: Lookup V2 Sim Swap Service Disruption in IE1 Region

> Twilio status incident “Lookup V2 Sim Swap Service Disruption in IE1 Region” on 2025-09-25: impact minor (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/q38b4dzx27yn
Last updated: 2025-09-25T21:54:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-25 20:00 UTC · Resolved: 2025-09-25 21:54 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/q38b4dzx27yn](https://status.twilio.com/incidents/q38b4dzx27yn)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-09-25 21:54 UTC: The errors when attempting to perform sim swap operations have been resolved and the Lookup V2 API sim swap functionality in the IE1 region is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-09-25 20:00 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/q38b4dzx27yn
- Citation: Twilio, “Lookup V2 Sim Swap Service Disruption in IE1 Region” (2025-09-25 20:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/q38b4dzx27yn (CC BY 4.0).
- Markdown link: `[Twilio: Lookup V2 Sim Swap Service Disruption in IE1 Region (2025-09-25)](https://rewindex.com/company/twilio/incidents/q38b4dzx27yn)`


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Canonical: https://rewindex.com/company/twilio/incidents/q38b4dzx27yn · Markdown: https://rewindex.com/company/twilio/incidents/q38b4dzx27yn.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/q38b4dzx27yn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:00:37.094Z